— HELPFUL ANSWERS FROM SOFTWASHING PROS

Exterior cleaning FAQs.

Clear answers about our services, safety, pricing, and what to expect on cleaning day.

01

Softwashing

Safe exterior cleaning for siding, roofs, and other delicate surfaces.

What is softwashing?

Softwashing uses low pressure and a professional cleaning solution to remove algae, mildew, dirt, and organic staining. It cleans the surface without relying on damaging high pressure.

Is softwashing safe for siding?

Yes. We match the cleaning process to the material and use low pressure on vinyl, painted surfaces, stucco, and other delicate exteriors.

How long does a house wash last?

Many homes stay noticeably cleaner for one to three years. Shade, trees, moisture, and nearby traffic can affect how quickly buildup returns.

Will softwashing harm my plants?

We take precautions before, during, and after cleaning, including wetting and rinsing nearby landscaping. Please point out any especially delicate plants before service.

Do I need to be home?

Usually not, as long as we have access to the property and an outdoor water source. We will confirm the details with you before the appointment.

02

Pressure Washing

Deep cleaning for durable concrete and hard exterior surfaces.

What surfaces can you pressure wash?

Pressure washing is best for durable surfaces such as concrete driveways, sidewalks, patios, steps, and many masonry areas.

Do you pressure wash house siding?

We normally softwash siding instead. High pressure can force water behind siding or damage paint, so we use the safer method for each surface.

Can you remove every stain from concrete?

We can remove most dirt, algae, and organic buildup. Rust, oil, paint, fertilizer marks, and other specialty stains may require separate treatment and are quoted individually.

How long before I can use my driveway or patio?

You can usually walk on the surface once the work is complete. Allow it to dry before parking vehicles or replacing furniture.

Does pressure washing damage concrete?

Improper pressure can damage concrete. We use commercial equipment, appropriate pressure, and controlled cleaning techniques for the condition of the surface.

03

Window Cleaning

A brighter, streak-free finish for exterior windows.

What does your starting window-cleaning price include?

Our starting price covers many standard exterior residential window-cleaning jobs. The exact price depends on window count, size, accessibility, screens, and condition.

Do you clean inside windows?

Interior window cleaning can be added to your quote. Let us know whether you want exterior only or inside and outside service.

Are screens and tracks included?

Basic screen or track cleaning may be available depending on the job. Heavy detailing, screen restoration, or difficult buildup may be quoted separately.

Will my windows be streak-free?

Our professional process is designed to leave exterior glass bright and streak-free. Hard-water staining or damaged glass may need specialty treatment.

Can you clean second-story windows?

Yes. We can clean many upper-story windows using professional extension and water-fed equipment without leaning ladders against every window.

04

Gutter Cleaning

Debris removal that helps water flow away from your home.

What is included with gutter cleaning?

We remove leaves and loose debris from accessible gutters and check downspouts for normal flow. We also clean up the debris removed from the gutter system.

Does the starting price include two-story homes?

The advertised starting price is for many one-story homes. Two-story properties, steep roofs, heavy buildup, guards, and difficult access may cost more.

Do you clean the outside face of the gutters?

Gutter brightening is different from debris removal and is quoted separately because exterior oxidation and striping require additional cleaning.

How often should gutters be cleaned?

Most homes benefit from cleaning once or twice per year. Properties surrounded by trees may need more frequent service, especially after leaves fall.

Can you clean gutters with gutter guards?

Often, yes. The guard style, attachment method, and buildup determine the process and price. Send photos for the most accurate quote.

05

Pricing, Scheduling & Service

What to expect before your appointment.

Are the prices on your website exact?

They are starting prices for many standard residential jobs. Your exact quote depends on property size, surface condition, number of stories, accessibility, and requested services.

How do I get a quote?

Use our online quote form and upload a few clear photos, or call us at (636) 254-6529. Photos help us provide a faster and more accurate estimate.

What should I do before service?

Please close windows and doors, move vehicles and fragile decorations away from the work area, unlock gates, and make sure an outdoor water source is accessible.

Are you insured?

Yes. Softwashing Pros is veteran owned, operated, and fully insured.

What areas do you serve?

We serve St. Louis City, St. Louis County, St. Charles, and Jefferson County. Contact us if you are near the edge of our service area.

What happens if the weather is bad?

Light weather may not affect service, but lightning, high winds, freezing conditions, or severe storms can require rescheduling. We will contact you if the appointment needs to move.

— STILL HAVE A QUESTION?

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Call us or send a few photos for a fast, accurate exterior-cleaning quote.

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